We come into contact with virtually every one of your patients, with the overarching goal of enhancing every patient’s perception of you as a provider.
Corporate Headquarters:
Avadyne Health
7017 John Deere Pkwy
PO Box 672
Moline, IL 61265
1-800-383-6110
Our company’s mission is to strengthen the financial health of our healthcare providers, so they can focus on caring for the patient.
We hold integrity, honesty and fairness as paramount when dealing with our clients, employees, consumers, and each other. We are passionate about the work we do, and believe deeply in the value we create for our clients and for the patient community as a whole.
We are a community-minded organization and we contribute both time and funds to the communities where we live and work. We actively support efforts to promote health and wellbeing among our staff, and we encourage all our employees to volunteer time, particularly in the areas of youth education and financial literacy.
Our company is one of a few providers nationwide (less than 1% of companies in our industry) awarded the ACA International’s Professional Practices Management System (PPMS) certification. Since the program’s inception in 2000, we were the 9th company certified and only the 3rd company certified with multiple locations.
Similar to JCAHO (Joint Commission on the Accreditation of Healthcare Organizations) accreditation, PPMS consists of a series of stringent process and quality standards covering areas ranging from operational procedures and quality, to continuous improvement. Internal reviews are audited by external independent examiners to verify strict compliance. We have successfully maintained our PPMS certifications since 2002.
We believe that having the most knowledgeable, trained, committed, and caring front line staff sets us apart.
Depending on their area of service, every new member of our front line staff is formally trained towards certification either through the American Association of Healthcare Administrative Management (AAHAM) Certified Patient Account Technician (CPAT)/Certified Clinic Account Technician (CCAT) credentials, or the ACA International’s Professional Collection Specialists (PCS) program and Certified Healthcare Collection Specialists (CHCS) designations.
Our management team stays at the forefront of the industry’s regulatory developments and thought leadership through significant involvement in AAHAM, the Healthcare Financial Management Association (HFMA), and the ACA International.