We come into contact with virtually every one of your patients, with the overarching goal of enhancing every patient’s perception of you as a provider.
Corporate Headquarters:
Avadyne Health
7017 John Deere Pkwy
PO Box 672
Moline, IL 61265
1-800-383-6110
We service a large number of hospitals, outpatient clinics, physician groups, and various other healthcare organizations. We fully understand our clients’ need to balance mission and margin, as well as the importance of upholding appropriate consideration, respect and dignified treatment towards the patient community.
Below are a few examples of what our clients are saying about us:
“As a result of our decision to partner with MedPay on our early out program, we have been able to reduce the volume of accounts that we turn over to bad debt collections, we have significantly improved our AR days, and we have realized a meaningful increase in cash to the bottom line.”
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- Director of Patient Financial Services, 130 bed hospital in Illinois
“As we struggled with the high percentage of bad debt we looked at various ways we could better collect on our self pay accounts. This led us to looking at outside entities that can collect more efficiently than us because of technology and specially trained staff. [...] Since we started at the beginning of 2007, PMD has not let us down”
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- Chief Financial Officer, critical access hospital in Iowa
“MedPay strives to meet our needs and has been very responsive to our requests. They employ certified individuals who have the knowledge and expertise we need in our complex healthcare environment.”
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- Director Business Services, 260 bed hospital in Minnesota
“The staff at MedPay understands our hospital requirements and our community needs. I would highly recommend their services.”
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- Chief Financial Officer, critical access hospital in Iowa
“Having MedPay work as an extension of our business office has reduced our self pay receivables and inbound phone calls. MedPay's staff assists us in identifying insurance coverage and [is] compassionate toward patients arranging payment plans or applying for possible financial assistance.”
- Manager of Patient Accounts, 650 bed health system in Iowa
“After our accounts receivable days went above expected levels PMD effectively helped us out. With their knowledgeable staff they assisted in working the older accounts, so we could concentrate on the process of getting new accounts paid."
- Chief Financial Officer, critical access hospital in Iowa
“[H & R] strive[s] to provide us with an account recovery service that satisfies both our fiscal and public relations responsibilities to our taxpayers and our community.”
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- Resource Counselor, critical access hospital in Iowa
“While [H & R’s] job is primarily to collect the balance, it must be done with the public image of the hospital in mind. It is my feeling that H & R Accounts exhibits great care in its dealing with our patients.”
- PFS Director, 250 bed health system in Iowa
“H & R Accounts has proven itself a true asset to [our] clinic. We have enjoyed a beneficial relationship, which has had a significant impact on our bottom line.”
- Patient Accounts Manager, multi-specialty medical group in Iowa
“It is evident that they rate customer service as a top priority when supplying their clients with collection services.”
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- Director of Patient Accounts, 165 bed health system in Illinois
“We have [worked with] H & R Accounts for approximately ten years. [...] I have been pleased with the professionalism they exhibit on our behalf.”
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- Chief Administrative Officer, 30-doctor specialty physician group in Iowa
“For the past twelve years our hospital has shared a very successful relationship with H & R Accounts. [...] The entire H&R Accounts healthcare collection team is certified or in the process of national certification, assuring that our accounts will be handled in compliance with industry regulations.”
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- Resource Counselor, 25 bed hospital in Iowa
“H & R has automated downloads available for listing of accounts and querying the status of accounts. These processes have streamlined our listing and outside collection processes.”
- Director of Patient Accounts, critical access hospital in Iowa
“We have greatly appreciated PMD’s management assistance with our business office processes. I felt we were able to capitalize on PMD’s experience in implementing tools and getting their advice in making beneficial changes.”
- Chief Financial Officer, critical access hospital in Iowa